Logical fallacies abound in the business and self-help literature. Perhaps it is the way we humans are biologically programmed that makes us fall for voodoo, pseudo-science and other quackery, but I still find it amazing how supposedly smart people (even those with Ph.D after their names) still make these basic yet fundamental mistakes. One of [...]
Consulting
Can Six Sigma Work in Government Departments?
Wednesday, October 21st, 2009
Working with a Government client on a communications project, I’ve been observing an improvement project in another department employing six sigma and lean processes. Its reassuring to see such a commitment to efficiency within Government but a troubling thought continues to bother me – can processes like six sigma work in Government departments or non-profits? [...]